You just want happy customers
and a healthy business

CCT is an established IT and telecommunications services provider with more than twelve years’ experience of creating and maintaining sophisticated communications environments. One of the leading Avaya Platinum Partners in the UK, CCT has the experience, knowledge and skills to help you get the best out of your technology.

Our solutions were featured on the 2009 shortlist for “Contact Centre Solution of the Year”, an award CCT has twice previously won.

CCT understands that no one really wants to get tied up in irrelevant technological details. You need to know how customer contact technology will deliver happy customers and healthy profits. That’s why, at CCT, we aim to bring you business benefits, not technical complexities.   

CCT’s straightforward approach has earned the trust of some of the world’s most dynamic organisations. Each client knows that while they’re focusing on their objectives, we’re ensuring every customer contact boosts their bottom line.

At CCT we believe that when you make contact with a customer you want to make a positive impression. Every contact is an opportunity to enhance your customer relationships.

CCT works closely with industry leaders to create the best customer contact solutions for your business. We talk to you to find out your business needs, and understand what it is you need to better your communication process. We then design a bespoke customer contact solution, incorporating leading edge technologies from partners such as Avaya and Cisco, with trained and approved CCT engineers to install the system in your offices.

And CCT don’t just leave it there. We’ll offer training, and manage your system going forward, in order to help you achieve enhanced customer contact – better for customers, better for business.

Need more information? Then contact us and we can discover the best solution for you.