20.01.10
Avaya has outlined its roadmap for the future, explaining how products and services offered by the recently-acquired Nortel Enterprise Solutions (NES) will be integrated with its existing offerings.
The firm's flagship unified communications solution Avaya Aura will be bolstered by the addition of Nortel's Agile Communications Environment product.
In addition, Avaya IP Office will blend with Nortel features, interfaces and phones to create "a richer solution with strong investment protection benefits", the firm says.
Alan Baratz, a senior vice-president at Avaya, said that in developing the new portfolio, the firm's guiding principle was to deliver "the most compelling and cost-effective systems and services to customers and partners".
"The integrated roadmap we're outlining today supports Avaya's commitment to providing customers with the advanced communications capabilities they need to manage and grow their organisations," he added.
View the Avaya/Nortel Enterprise Soltuions Integrated Portfolio On Demand Event
CCT is one of the UK's leading Avaya Platinum Business Partners and we have already begun planning the Avaya Contact Centre User Forum in April where we will share Avaya's vision and full details of the next generation contact centre portfolio.
We'll filter Avaya's in-depth product plans to present delegates with the clarity they need. More details will be available shortly, but in the meantime if you would like to express your interest please email a member of The CCT Marketing Team