Successful relationships depend on achieving a complete understanding of a client's needs. You'll find that CCT is a good listener. We work closely with every client to gain an in-depth understanding of their current situation and their future goals and aspirations.
In twelve short years, we have built an enviable list of over 300 clients and support more than 1000 client locations across the UK, EMEA, US and Asia. As well as the sector knowledge this has given us, it has helped us to become industry leaders in customer contact technology & converged communications.
Strathclyde Police
CCT helped the second largest police force in the UK, who protect more than 2.3 million citizens, transform call handling performance with what is now concerned a 'blue print' for other forces.
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Close Premium Finance
CCT helped Close Premium Finance (CPF), one of the UK’s leading premium finance companies, providing the funding for insurance premiums, create an award-winning multi-channel contact centre.
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Royal Shakespeare Company (RSC)
The most famous classical theatre company in the world turned to CCT when it came to the transfer and upgrade of their telephony solution - part of their £113m redevelopment plan.
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Wales Millennium Centre (WMC)
CCT won the contract to equip one of Europe’s highest profile cultural buildings with an IP Telephony solution, working in tandem with a variety of sub-contractors.
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Towergate
Employing more than 4,000 people in 100 nationwide offices, Towergate is Europe's largest independent insurance intermediary. Discover how CCT is helping Towergate achieve its aims by improving customer contact.
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UCAS
In order to keep pace with its growing admission enquiries, UCAS selected CCT to deliver an advanced call centre solution that would enhance the service it provides to students.
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