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"CCT’s people are definitely experts in their field and I can’t sing their praises highly enough. Our teams meshed really well, we worked hard and tested hard together."
Martyn Wells, IT Director, Equidebt
You are here: Home Information Hub Guides The UK Contact Centre Decision Makers' Guide 2010
CCT recently sponsored ContactBabel's "The UK Contact Centre Decision-Makers' Guide (8th edition - 2010)" and we are now making this available to all Buzz subscribers free of charge.
Based on over 200 interviews with UK contact centres, the guide offers advice and benchmark information on performance, technology, HR and strategic direction.
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