About Us

CCT is an established IT & telecommunications solutions provider, best known for our Avaya expertise and a passion for delivering exceptional customer service on an international scale.

In May 2011, we became part of Capita plc, the UK's leading provider of BPO and integrated professional support service solutions. As far as our commitment to our customers is concerned, it is very much “business as usual” and we will continue to provide the high quality products and services for which we are known.

CCT specialises in the design, implementation and support of sophisticated, intelligent communications environments – combining expert knowledge with vast years of experience to produce solutions that accurately fit your business requirements.

Founded in 1997, rapid growth now sees us as one of the leading Avaya Platinum Experts in the UK and we deliver infrastructure support services to more than 1000 sites globally. We have also been responsible for the delivery of some of the largest contact centre solution implementations.

CCT’s straightforward approach has earned the trust of some of the world’s most dynamic & forward thinking companies. Organisations such as 118 The Number, Britvic Soft Drinks, Strathclyde Police and G4S have worked with CCT to create sophisticated corporate communications environments.

Whether you are looking for a pro-active Avaya support partner, advice and guidance on how to tackle a specific contact centre issue or a technology expert who can help you transform your business, then contact a member of the CCT team today.

The CCT Team

Every member of the CCT team is an expert within their own field; from the technology gurus in our Services team to the customer service specialists on our Client Support Desk.

Clients & Case Studies

We are confident in our abilities, but don’t just take our word for it. Read what our clients say about the quality of our services and the success of our solutions.

Events

We regularly hold and sponsor some of the leading events in the contact centre calendar, including the annual Avaya Contact Centre User Conference and the CCMA Awards.

Careers

CCT is always interested to hear from enthusiastic individuals looking to seek out a new challenge. If you have a unique skill set, or experience that others will find difficult to match, feel free to browse our vacancies.