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Avaya one-X Family

User Collaboration & Productivity

Avaya one-X® is a family of communications applications and collaboration tools designed for end users to help increase employee availability, responsiveness, and productivity.

Avaya one-X Family

Avaya one-X Communicator

Avaya one-X Portal

Avaya one-X Mobile

Avaya one-X Communicator

Enterprise workers today are bombarded with too many meeting requests, calls, emails, IM's, voicemails and faxes from customers, coworkers, suppliers, partners and the family too! Even on the quietest day, it can be a challenge to ensure that all the highest priority tasks are completed on time.

Avaya one-X Communicator is a software solution that is implemented on your PC. With Avaya one-X Communicator, users can better manage communications tasks, making them more productive, responsive and collaborative, regardless of where they are working on any given day.

The software client combines softphone, intelligent presence, voice/video calling, visual voicemail, visual voice/video conferencing, as well as access to corporate directories and call logs.

Organisations can deploy one-X Communicator either as a standalone software application or as an integrated part of leading desktop productivity tools like Microsoft® Office Communicator, IBM Lotus Sametime and Citrix Presentation Server.

Avaya one-X Portal

Avaya one-X® Portal is a web browser-based client for Avaya telephony, messaging, conferencing, presence and mobility services provided by Avaya Aura™ Communication Manager, Avaya Modular Messaging and Avaya Meeting Exchange. The solution brings the full power of Unified Communications to the PC in a single, intuitive and powerful tool.

Work from virtually anywhere: Single, browser-based interface for a user’s enterprise communication needs. Users can more easily collaborate with co-workers from wherever there is an Internet connection.
Improve enterprise-wide collaboration: Intelligent 'presence' information allows users across your business to be more responsive and connected to co-workers and decision makers. Users can “see” the likelihood of reaching an associate by phone or IM.
Be more productive, responsive: Provides access to enhanced telephony, conferencing and messaging capabilities through a simple, intuitive interface. Online tutorials and context-sensitive help provide users with immediate support.
No end user PC installation required: As it's an online portal, no application software is required on end user systems for core communications capabilities. Centrally administer and control end user access to the latest communications tools and capabilities.

Avaya one-X Mobile

The Avaya one-X® Mobile family of software clients enhances the productivity of mobile workers, delivering Fixed/Mobile Convergence. The application can be installed on mobile devices ranging from high-end smart phones to lower-end feature phones, enabling compatibility regardless of the mobile devices deployed or wireless networks used. Support for RIM, Palm, Symbian, Windows Mobile, Java and iPhone platforms is available.

Cut costs: Avaya one-X® Mobile reduces the cost of international calls. "Single Number" dialling will route calls to an employees’ desk phone when they’re in the office, rather than to their mobile, helping to reduce mobile call minutes. Routing mobile calls through IP networks or off-site landlines can further lower the cost of mobile communications.
Improve employee availability: Single number access enables mobile employees to provide a single point of contact to both customers and colleagues. Call screening features can alert mobile workers to incoming high-priority communications.
Increase productivity: Avaya Unified Communications lets mobile employees use key features like company directories, visual voice mail and PBX functionality. Access to Microsoft Exchange applications lets them reach their contacts, schedule appointments, and respond to emails.

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