Web, Voice and Video Conferencing

Conferencing & Collaboration Solutions

For any business, the ability for employees to collaborate anytime, anywhere is critical to achieving high productivity and cost-effectiveness.

You can collaborate without the expense of face to face meetings, save unproductive travel time, and without losing the positive impact of business relationships and rapport that can be built up in those meetings.

Many businesses are using carrier-provided voice conference services already, often at a significant cost. Read about how Avaya Meeting Exchange can help reduce monthly outsourced voice conferencing costs, how web conferencing can be added to help your teams collaborate further, and how Avaya enables desktop (and more immersive) video conferencing.

Avaya Meeting Exchange

Avaya Meeting Exchange allows you to easily deploy voice conferencing, or a combination of audio, video, and web conferencing, across your entire enterprise — providing key capabilities in one cost-effective solution.

Meeting Exchange can help improve productivity by delivering collaboration tools that are easy to access and use. Meeting Exchange eliminates the per-use or recurring fees associated with outside audio conferencing services, and can allow you to realise a return on investment (ROI) in as few as six months and save up to 50% or more in monthly conferencing costs compared with carrier services.

Read more (Brochure, Avaya Meeting Exchange PDF)

Web-based collaboration tools for virtual meetings

By combining market-leading Meeting Exchange voice conferencing with Avaya Web Conferencing, Avaya helps employees keep projects on track through collaboration via virtual meetings — regardless of time or location — using a solution that is intuitive for users and cost-effective too.

Avaya Web Conferencing provides the following tools to make virtual meetings more interactive and productive:

• PowerPoint “push”, document annotation, white boarding, text chat, and polling with instant tabulation
• Desktop and application sharing, ideal for live product demonstrations or interactive document review and editing
• Streamed video from presenters using a simple USB webcam
• Roster display of participants
• Discussion window that provides keyboard chatting that can be private between individuals or broadcast and visible to all
• Promotion capability that enables a host to promote a participant to “host” status so participant can control the Web conference
• Recording and playback of audio and Web portions of the conference
• LDAP Integration of corporate directories and databases

Read more (Brochure, Avaya Web Conferencing PDF)

Avaya Video Conference Solutions

Avaya Video Communications products are standards-based and multi-vendor compatible. Business can add video to their Avaya communications environment, and integrate with existing instant messaging, email and audio/web conferencing capabilities.

• Desktop Video Conferencing: Users can place a voice call with Avaya one-X® Communicator and IP Softphone and then dynamically add video with the click of a button.
• Office and Conference Room Video: Employees can conduct high-productivity multi-location group meetings with a voice-and-video call using an Avaya-enabled Polycom® HDX Telepresence, VSX, or V series system.
• Multipoint Video: By leveraging Avaya Meeting Exchange Video or an Avaya-enabled Polycom RMX or MGC Multipoint Control Units (MCU), businesses can deploy voice and video conferencing in multiple locations.
• Contact Centre Applications: Avaya helps businesses stay closer to their clients by supplementing contact centre voice, IVR, email and text communication with video. Contact centre agents can take calls from different sources outside the enterprise, including video phones, Web, kiosks, or mobile phones.

Read more (Brochure, Avaya Video Communications PDF)