CCT is an Avaya Connect Platinum Partner

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CCT Support Services
Learn how we've been able to grow our support base by nearly 40% in 18 months.
CCT Support Packages

Supporting International Networks

CCT Network Services

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Consolidating Multiple Support Contracts

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"The CCT engineering and project management teams were fantastic and support from specialists across CCT overall was great."

Martyn Love, National Friendly

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CCT Support Packages

A Passion for Customer Service

CCT has been supporting clients with a sophisticated mix of networking, IP telephony, contact centre ACD and associated applications for over ten years. CCT supports over 1000 client sites across more than 45 countries, providing services 24 hours a day, 365 days a year.

We provide a range of service products to help our clients maximise the availability of their communications infrastructure. CCT has over 70 field based support engineers and 15 dedicated service desk staff dedicated to supporting communications infrastructure and providing great service to our clients.

The package of support provides you with the essential updates and specialist skills you need to feel confident your technologies will continue operating successfully, even in emergency situations.

To meet this essential need and match your particular requirements, CCT Support Services comprises a choice of two offerings CCT Safeguard and CCT Assured. Each comes with the confidence of knowing a team is always there to support your systems and correct any issues, so you can focus on delivering excellent service to your customers.

CCT SAFEGUARD

A support package created for clients that occasionally require access to knowledge and experience beyond their own in-house resources.

CCT ASSURED

For clients who require more frequent and time-critical access to specialist knowledge and expertise.