CCT Alert
Service-oriented real-time monitoring
Real-time network monitoring tools can assess the performance of your business critical infrastructure, predicting possible fault scenarios, taking preventative actions, then reporting on these scenarios. Maximising service availability, optimising performance and system health is the goal.
CCT Alert is a service oriented real-time monitoring solution conceived and developed specifically for the complex, multi-vendor solutions that CCT provides and supports.
Providing a high-level dashboard overview of network performance for senior IT business managers, it also delivers granular reporting and analysis for network analysts.
What network elements does CCT Alert monitor?
The solution can be deployed across voice, LAN and business applications to monitor every aspect of your network - from voice recording and call logging to the core voice system architecture.
Automatic Tickets & Notifications
CCT's Network Operations Centre will receive real-time system notifications to allow for proactive issue prevention. Major incidents are automatically logged. Intelligent automatic event correlation highlights multiple occurrences and help pinpoint common underlying root causes.
True Availability & Trend Analysis
Management information reporting of system availability can be inaccurate. With CCT Alert, true system performance is recorded, providing you with an accurate MI reporting. Analysis of historical performance data allows our Service Management team to proactively identify trends and propose recommendations for network optimisation
SMS, Web and Email Alerts
Receive immediate event alerts and notifications via SMS, Web or Email to ensure that any potential issues are flagged to you immediately.
"We assessed the various proactive monitoring products on the market and concluded that the product we wished to provide to clients didn't exist. So we developed our own - a bespoke monitoring system to provide business critical alerting and reporting for all those that need to know."
CCT Services Director