CCT - Call Centre Technology
CCT is an Avaya Connect Platinum Partner
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Ideas and solutions for Call Centre professionals and the ICT specialists that support them.
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What's your most important ICT challenge? We'd be delighted to help.
Learn how we've been able to grow our support base by nearly 40% in 18 months.
Intelligent Communications
"A smooth implementation, followed by regular discussions with the CCT team, has ensured the transition has been a success."
Customer Services Director, Neopost
You are here: Home Intelligent Communications Reduce ICT Costs
This section of our site has been designed to help technology leaders understand how, through a few simple changes and smarter processes as well as the introduction of new technologies, they can reduce the cost of their overall ICT.
When studying your mobile phone bill, you'll be aware that the major costs are associated with calls from fixed lines to mobiles. There is a way to reduce these costs.
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Having multiple vendors involves multiple helpdesks, multiple renewals and termination notices, multiple SLA's and multiple helpdesks - not what many had in mind for their careers in technology.
There is now a recognition of the energy consumed by IT networks and a drive to make those networks more efficient in the face of burgeoning energy costs. But what is Avaya's vision?
Opex or Capex? Use Avaya Financial Services to unlock project investment and stay on the good side of your Finance Director.
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