Travelport

"From the moment that service provision began, CCT has been fantastic. They have gone far beyond what we expected in delivering a global service. "

Global Voice Infrastructure & Services Manager, Travelport

You are here: Home Intelligent Communications Unify Your Communications Integrating Multiple PBXs

Integrating Multiple PBXs

Connecting users across multi-vendor PBX's

A network comprised of a diverse mix of communications systems across locations is difficult to globally manage and optimise for cost and performance.

Having to add new communications capabilities location by location impedes business agility. It's usually too costly to "rip and replace" your existing communications systems to create a single, standard platform.

Avaya Aura delivers multi-vendor support

Avaya Aura is a unified communications architecture that simplifies complex communication networks, reduces infrastructure costs, connects employees at any location and efficiently delivers voice, video, unified messaging, presence, web applications, mobile clients, and multimedia conferencing.

Avaya Aura provides flexible SIP routing across Cisco, Nortel and other vendor PBXs, new and old – integrating legacy TDM systems with cost-effective SIP gateways – allowing new, leading-edge capabilities to interoperate with legacy systems.

Avaya Aura delivers true enterprise-wide dial plans across multi-vendor PBX environments. Businesses now have maximum control of how calls use their corporate network, share external services, and when and where calls "hop off" the network and on to the local PSTN.

Business Benefits

  • Deploying an Avaya Aura environment in conjunction with your existing multi-vendor telephony estate will provide greater business agility - a holistic enterprise architectures for connecting users, applications and multi-vendor solutions
  • New cost savings from SIP connectivity and reduced PSTN usage through centralised, enterprise-wide least cost routing plans
  • Increased customer satisfaction by better connecting people and accelerating processes in real-time across the “customer ready” enterprise.
  • Lower total cost of ownership with a centralised, easy to use management interface and introducing for the first time the ability to really deploy enterprise-wide central applications

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