News

• Capita Acquires Salmat Speech Solutions' UK Operations

  10/01/2012

  Capita’s IT services business today announces the acquisition of Salmat Speech Solutions’ UK operations, a specialist provider of intelligent telephony automation and voice verification solutions.

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• MPLS or VPLS - Which is Right for You

  12/10/2011

  Yet the growing availability of VPLS means it’s no longer the case that one-solution-fits-all. So how can you ensure that you recommend the right technology for your customers? Simple, says Tom O’Hagan, Managing Director at Virtual1. Understand the individual needs of their business.

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• Avaya Acquires Sipera

  11/10/2011

  Avaya today announced it has acquired Sipera, a worldwide provider of Unified Communications (UC) solutions, including Session Border Control (SBC) functionality and a range of UC security applications.

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• Magic Quadrant for Unified Comms

  08/09/2011

  Avaya, a global provider of business communications and collaboration systems and services, today announced it has been positioned as a Leader in the recently published 2011 Gartner Magic Quadrant for Unified Communications*.

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• CCT Releases Two New Demo Videos of Avaya Aura Contact Centre

  20/07/2011

  Avaya's next generation contact centre platform has been highly praised by industry analysts, including Gartner & Mier Consulting, for its multimedia handling capabilities. CCT has created two online videos demonstrating two key functions: Email Handling within AACC & Simulataneous Email & Web Chat Management.

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