Contact Centre Technology News

• Altitude Software supports Conservative election campaign

  27/05/2010

  Altitude Software's interaction management solution played a key role in powering the Conservative Party to record gains in the recent general election, it has been claimed.

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• Call centre technology solutions 'must be appropriate'

  27/05/2010

  Customer contact centres must ensure they acquire call centre technology best-suited to their needs, it has been suggested.

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• Games developer upgrading network technology

  19/05/2010

  Computer game developer and publisher Blizzard Entertainment is investing in enhanced call centre technology solutions, it has been announced.

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• Bathroom fittings provider invests in call centre technology

  18/05/2010

  An Australian tapware and bathroom fittings and fixtures provider has invested in new call centre technology for its customer contact operation.

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• Revenues up at CCT partner Cisco

  17/05/2010

  Cisco has reported net sales of $10.4 billion (£7.2 billion) for the three month period to May 1st 2010.

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