Verint Premier Partner
CCT is a top tier “Premier” Verint business, one of their leading business partners in EMEA.
CCT has been providing Verint solutions as part of an overall portfolio of products and services to our contact centre clients for more than 5 years – we’re experienced and equipped to design, sell and support the full suite of Verint Witness Actionable Intelligence solutions, both contact centre and back office.
About Verint
Verint® is a global leader in Actionable Intelligence solutions and value-added services. Their solutions capture, distill, and analyse complex and underused information sources (such as voice, video, and unstructured text) to help organisations make timely and effective decisions. Today, more than 10,000 organisations use their solutions to improve enterprise performance and make the world a safer place.
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Impact 360 Workforce Optimisation
Impact 360 is the most mature, unified portfolio of solutions available for analysing and optimising workforce, customer service, and enterprise performance.
By unifing critical customer services across the enterprise, you can obtain greater insight into workforce performance, customer interactions, customer service processes, and customer loyalty.
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